Existing Customers

Text Messaging For Your VOIP Phone

Some of you already know and are using our new SMS and MMS service, but we've never officially announced it, so it seemed like now would be a good time to do so.

We currently only have incoming SMS/MMS messaging setup, but are working on getting outgoing messaging working as well.  Let us know if you are interested in that service, and how you would want to be able to use it, and we'll see if we can accommodate what you are looking for.

VOIP Server Upgrades

Lime Daley is proud to announce that our upstream provider has added new VOIP servers for redundancy and geographic performance increases.  By switching to the closer server, the latencies are reduced by 80%.  While we have seen very few issues in the past, it is good news that the provider is investing in their services as they grow and provide better and better service.

 

Support Information

Read any recent announcements.

Looking for your invoice or your support tickets? Check the online support system.

Call us on the phone: 412-360-7844

 

Account Management

https://<your-server-name>.limedaley.com:8443/

The final result should look something like: https://orange.limedaley.com:8443/

If you aren't sure what your server name is, email support, and we'll get right back to you.

Email

https://<your-domain>-mail.limedaley.com/

These links are a little harder to show you examples.

To form the correct URL, you should leave the ".com" off of your domain name. A correctly-formed URL would be: https://google-mail.limedaley.com/

Secure Document Hosting (read more)

Do you need access to important medical and legal documents while away from home?  Do you wish that there was a secure way to have those documents easily retrievable no matter where you are?  Lime Daley's secure document hosting service will enable you to upload documents safely, categorize them as appropriate, and then retrieve them later with a PIN number for each category.

How do I disable the spam filter? (read more)

  • I like getting spam, and I don't want to use your really, really good spam filter, but instead get all the advertisements for enlarging various body parts.  Can I do that?

How do I forward my email to my Yahoo account? (read more)

One customer reported this trouble:

If you are trying to download your Lime Daley email from Yahoo and get the following error:

Unfortunately, there was a problem:
POP server does not support LAST command. You may only retrieve POP mail
from this server using "get all messages."

FTP Login failure (read more)

  • I am getting a "530 Login authentication failed" message, but I know I am typing in the correct username and password.

Customer Referral Program (read more)

Any existing Lime Daley customer can take advantage of our referral program to reduce or eliminate costs – or even get a check in the mail – when he refers a new customer who utilizes Lime Daley for software development, web site design or web site hosting.