Partial Outage - Solved – October 15, 2008

The most troubling outage in Lime Daley's history occurred this week - causing sporadic outages for a couple of days on one of our servers.  No email was lost, though customers might have seen their web site down, or timeouts when trying to check their email.

It turns out to be a bug in the linux kernel that shows itself on certain hardware.  We are not clear as to why it only showed up recently, but are happy to report that a workaround exists, and the server seems to be stable going forward.

Lime Daley is expanding its servers in the near future, and one side effect of that will be that if any outages should occur like this in the future, we will be better prepared to handle it.